Unibet was founded in 1997, and since then has grown to be one of Australia’s premier sports betting sites. What makes Unibet stand out is the goal that the site’s founder, Anders Ström had in mind – to allow customers to make more informed bets thanks to his expertise.
Even today, the site continues to inform its customers about the best way to understand and make bets. It does this by having an easy-to-use platform, providing a broad variety of sports and events to bet on, maintaining a high level of customer service and sharing insights to help players to make informed bets.
It might not be the most attractive sports betting website out there, but we can’t fault its functionality. Most of the site is driven by Flash Player, and the basic layout includes a list of sports on the left, markets and odds in the centre and betting slip on the right. What stands out is the shortcut box where it is easy to navigate the most popular events next due to start. Additionally, a search feature allows you to find and place a bet on a team quickly.
The black background of the odds panel is quite a harsh contrast against the yellow and white writing, but the ‘live’ icon in red is easy to see and informs players whether or not the event will support live phone betting. Similarly, the TV icon tells us if the event will stream on Unibet’s online TV service.
There are over 11,000 sports or events to choose from on Unibet, making it one of the most diverse betting websites. Of course, it covers all Australian and American sports including Rugby League, soccer, basketball and tennis, but players can also take a punt on some more niche sports such as snooker, chess, volleyball and even events like politics, music awards and TV show winners.
If you need help, a support team is available to contact from 9am – 3.30am (AEST) by phone, but even outside of these hours, you can contact them via email or the site’s live chat feature where they respond promptly and politely. There is a comprehensive list of FAQs where the majority of answers can be found. However, we found that it can take some time to look through them all to find what you need.
Arguably the very best ‘extra value’ feature that comes with Unibet is the Online TV service. For this, players only need to have some money in their online account or to have placed a bet with the site in the past 24 hours. In compliance with Australian law, live betting is available but can only be done over the phone. You also have access to guides for sports statistics and horse racing.
We didn’t encounter any problems with loading times or page timeouts when using the site, and even the odds were changed as quickly as they needed to be. Both the deposit and withdrawal of funds was easy enough, and the betting slip makes your selections clear.
Deposit options include...
You can withdraw your winnings to a bank account, a Visa card you’ve used on the site in the past or an e-wallet account such as Moneybookers or NETELLER. It is not possible to withdraw to Mastercards.
The payout amount is limited to any bet or combination of bets by one customer at 200,000 AUD, but this may be lower depending on the sport or bet offer. No matter how you placed the bet, you may experience a time delay in your payment. This is determined by Unibet at its sole discretion.
When it comes to positive aspects, Unibet has many. What makes the site so popular is its huge variety of sports and events that you can bet on via the highly functional and easy to navigate user interface. The less-than-average bookmaker margins are something else that gives it the edge over competitors. When it comes to things that we dislike, some may find it frustrating that they are given an assigned account ID on signing up rather than creating their own username.